To get started on a Remote Support Session, please click on the Get Started button below and fill out the form. Once the form has been submitted a Technician will reach out to you with payment information and provide you with a 6-digit PIN to authorize a Remote Support Session. You can also speak to a representative by giving us a call at (513) 702-9841 or chat with a technician via live chat. Please keep in mind that remote support can only be used for software related issues or assistance with software. Remote support is not able to be used in the even of hardware related issues.